Terms of service

Shopping with Wagtails

Wagtails Finger Surfboards makes timber finger surfboards on the Gold Coast. These terms apply when you order through our website.

Boards and timber choices

Ready-made listings show the exact numbered board. For made-to-order boards, you choose the shape and timber colour preferences for the top and bottom. “Surprise” means we choose the timber colour for that face. Natural grain, colour and markings vary; illustrations and timber examples are guides.

Prices and delivery

Prices are in Australian dollars. Each board includes a cord leash. Shipping and the total payable are shown at checkout before payment. Please check your board selections and delivery details before ordering. If you need to change an order, contact us promptly so we can check what is possible.

Our shipping policy explains dispatch estimates and delivery information.

Returns and consumer rights

Our refund policy explains 30-day change-of-mind returns and what to do if there is a problem. Nothing in these terms excludes, restricts or modifies consumer guarantees or other rights that cannot lawfully be excluded under Australian Consumer Law.

Privacy and contact

Our privacy policy explains how personal information is handled. For questions about these terms or your order, use our contact form.