Shipping policy

Where we ship

Standard shipping is $10 Australia-wide, or free on orders $100+. Express shipping is $15. One $20 board is $30 delivered by standard post.

Dispatch times

• Ready-made boards: please allow 2–3 business days before dispatch.
• Made-to-order boards: please allow 10–14 calendar days before dispatch.

Dispatch is when your order leaves us. Delivery time is additional and depends on your destination and the carrier. The five-day making process is not a dispatch or delivery promise.

If you need your order for a particular date, contact us before ordering. If an order is delayed, damaged or missing, contact us so we can help. Nothing in this policy limits your rights under Australian Consumer Law.

Free local pickup in Tugun

Choose local pickup at checkout. Collection is by arrangement: please wait for your ready-to-collect message before coming to collect, then bring your order confirmation. Ready-made and made-to-order preparation times still apply.